Privacy Policy

Last updated on [08/16/2023]

This privacy policy describes how Qolour collects, uses, and shares information when you visit our website or make a purchase from us.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • “Log files” track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card or debit card details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this privacy policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Comply with applicable laws and regulations.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

Additionally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please review our privacy policy regularly. Changes will take effect immediately upon being posted on this page.

SMS

We value your privacy and the information you choose to share in connection with our SMS marketing service. We use this information to send you SMS messages (for your order, including reminders for abandoned checkouts), SMS marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of what items you have placed in your shopping cart and when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.

Contact Us

If you have any questions about this privacy policy, if you want to contact us, or if you wish to correct, update, or delete your Personal Information, please contact us at support@qolourwear.com.